BCom/MBA with 5-7 years of experience in Accounts Payable process – Invoice Processing/Payments/Vendor Reconciliation/Travel and Expenses/Month End Close.
Hands on experience in Oracle/SAP and other web-based applications.
Great exposure in MS Applications (Word/Excel/PowerPoint).
Prior transition experience is an added advantage(Especially from overseas clients).
Good communication skill both verbal and written.
Allocate the daily work to the team and monitor the productivity on regular intervals.
Ensure that team achieve the daily targets and send the daily flash report to internal/external stakeholders.
Create proper backups for the team members especially for the critical process.
Complete the month end close as per the agreed Monthly calendar.
All the client emails should be monitored and responded on time with utmost satisfaction.
Do the Quality Check (Secondary) for the productivity of the team on a daily basis.
Conduct regular one on session with the team members and discuss the monthly performance and take necessary actions.
Review all process documents and get sign off from the client.
Attrition rate of the team should be 5%.
Prepare the monthly SLA metrics and discuss the same with the supervisor.
Attend the regular meetings with client and highlight the challenges and the support required.
Do the performance appraisal for the team members and recognize people through Rewards and Recognitions.
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JD for PTP Junior and Senior Crewmate
BCom/BBM/BBA with 2-4 years of experience in Accounts Payable process.
Good at transactional processing with 100% accuracy.
Hands on experience in Oracle/SAP and other web-based applications.
Good at Microsoft applications – MS Word and Excel.
Good team player and good communication skills – Verbal and Written.
Flexible to work for extended work hours.
APPLY FOR THIS ROLE
JD for OTC Junior and Senior Crewmate
BCom/BBM/BBA with 2-4 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
Good at transactional processing with 100% accuracy.
Hands on experience in Oracle/SAP and other web-based applications.
Good at Microsoft applications – MS Word and Excel.
Good team player and good communication skills – verbal and written.
Flexible to work for extended work hours.
APPLY FOR THIS ROLE
JD for OTC SME
BCom/BBA/BBM with 2-4 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
Hands on experience in Oracle/SAP and other web-based applications.
Good communication skills both verbal and written.
Great exposure in MS Applications (Word/Excel/PowerPoint.
Understand the resolve the team query.
Do the Quality Check (Primary) for the productivity of the team on a daily basis.
Attend all the client operation calls and ensure all the process changes are updated on SOP.
Assist the team leader to achieve the daily targets and respond to client emails with utmost satisfaction.
Flexible to work for extended work hours.
Attend the regular meetings with client and highlight the challenges and the support required.
APPLY FOR THIS ROLE
JD for OTC Team Leader
BCom/MBA with 5-7 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
Hands on experience in Oracle/SAP and other web-based applications.
Great exposure in MS Applications (Word/Excel/PowerPoint)
Prior transition experience is an added advantage (Especially from overseas clients).
Good communication skill both verbal and written.
Allocate the daily work to the team and monitor the productivity on regular intervals.
Ensure that team achieve the daily targets and send the daily flash report to internal/external stakeholders.
Create proper backups for the team members especially for the critical process.
Complete the month end close as per the agreed Monthly calendar.
All the client emails should be monitored and responded on time with the utmost satisfaction.
Do the Quality Check (Secondary) for the productivity of the team on a daily basis.
Conduct regular one on session with the team members and discuss the monthly performance and take necessary actions.
Review all process documents and get sign off from the client.
Attrition rate of the team should be 5%.
Prepare the monthly SLA metrics and discuss the same with the supervisor.
Attend the regular meetings with client and highlight the challenges and the support required.
Good at people handing and demonstrate leadership qualities.
Do the performance appraisal for the team members and recognize people through Rewards and Recognitions.
APPLY FOR THIS ROLE
JD for Operations Manager - OTC
BCom/MBA with 10 years of experience in end to end to knowledge – OTC from any BPO or MNC.
Accounts Receivable (Collection/Billing/Sale Order Processing and Dispute Management/Reconciliation).
Work closely with the Data Management Lead in ensuring that all customer details are created & maintained accurately.
Must have handled new process transition for Accounts Receivable.
Hands on experience in Oracle/SAP and other web-based applications.
Great exposure in MS Applications (Word/Excel/PowerPoint).
Proceed with all necessary pro-active and re active cash collection activities as per targets.
Pro-actively liaise with the business to ensure smooth running of AR, Collection.
Liaise with the business to highlight and chase disputed invoices before they become overdue.
Review reports at regular intervals (monthly, quarterly, and annual) making forecasts on payment flow.
Implementing deadlines for invoicing and payment collection.
Review and report the Monthly Dashboard metrics (CPI/KPI and GPI) to client.
Increase the team’s productivity by way of bringing new ideas (Lean/Six Sigma).
Attend the Monthly Governance calls with the client.
Training and mentoring of staff members in the department.
Strong leadership qualities and display problem-solving capabilities.
Good interpersonal and communication skills to interact with employees, superiors, and customers.
Strong analytical, time management and presentation skills.
Well planned, organised with keen attention to detail.
Handle the recruitment for the business and do the performance management for direct reports.
APPLY FOR THIS ROLE
JD for PTP SME
BCom/BBA/BBM with 2-4 years of experience in Accounts Payable process – Invoice Processing/Payments/Vendor Reconciliation/Travel and Expenses/Month End Close.
Hands on experience in Oracle/SAP and other web-based applications.
Good communication skills both verbal and written.
Great exposure in MS Applications (Word/Excel/PowerPoint.
Understand and resolve the team and client queries.
Do the Quality Check (Primary) for the productivity of the team on a daily basis.
Attend all the client operation calls and ensure all the process changes are updated in SOP.
Assist the team leader to achieve the daily targets and respond to client emails with utmost satisfaction.
Flexible to work for extended work hours.
Attend the regular meetings with client and highlight the challenges and the support required.
APPLY FOR THIS ROLE
JD for Operations Manager - PTP
BCom/MBA with 10 years of experience in end to end to knowledge – PTP – Accounts Payable.
Indexing/Invoice Processing/Procurement/Payments/Vendor Reconciliation/Travel and Expenses/Master Data Management/Month end close.
Work closely with the Data Management Lead in ensuring that all vendors are created & maintained with accurate data in the relevant ERP systems.
Must have handled new process transition for Accounts Payable.
Hands on experience in Oracle/SAP and other web-based applications.
Great exposure in MS Applications (Word/Excel/PowerPoint).
Pro-actively liaise with the Line of Business for approvals and timely payment to vendors.
Review reports at regular intervals (monthly, quarterly, and annual) making forecasts on payment flow.
Review and report the Monthly Dashboard metrics (CPI/KPI and GPI) to client.
Increase the team’s productivity by way of bringing new ideas (Lean/Six Sigma).
Attend the Monthly Governance calls with the client.
Training and mentoring of staff members within the team.
Strong leadership qualities and display problem-solving capabilities.
Good interpersonal and communication skills to interact with employees, superiors, and customers.
Strong analytical, time management and presentation skills.
Well planned, organised with keen attention to detail.
Handle the recruitment for the business and do the performance management for direct reports.
