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JD for PTP Team Leader
  • BCom/MBA with 5-7 years of experience in Accounts Payable process – Invoice Processing/Payments/Vendor Reconciliation/Travel and Expenses/Month End Close.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Great exposure in MS Applications (Word/Excel/PowerPoint).
  • Prior transition experience is an added advantage(Especially from overseas clients).
  • Good communication skill both verbal and written.
  • Allocate the daily work to the team and monitor the productivity on regular intervals.
  • Ensure that team achieve the daily targets and send the daily flash report to internal/external stakeholders.
  • Create proper backups for the team members especially for the critical process.
  • Complete the month end close as per the agreed Monthly calendar.
  • All the client emails should be monitored and responded on time with utmost satisfaction.
  • Do the Quality Check (Secondary) for the productivity of the team on a daily basis.
  • Conduct regular one on session with the team members and discuss the monthly performance and take necessary actions.
    Review all process documents and get sign off from the client.
  • Attrition rate of the team should be 5%.
  • Prepare the monthly SLA metrics and discuss the same with the supervisor.
  • Attend the regular meetings with client and highlight the challenges and the support required.
  • Do the performance appraisal for the team members and recognize people through Rewards and Recognitions.

APPLY FOR THIS ROLE

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JD for PTP Junior and Senior Crewmate
  • BCom/BBM/BBA with 2-4 years of experience in Accounts Payable process.
  • Good at transactional processing with 100% accuracy.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Good at Microsoft applications – MS Word and Excel.
  • Good team player and good communication skills – Verbal and Written.
  • Flexible to work for extended work hours.

APPLY FOR THIS ROLE

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JD for OTC Junior and Senior Crewmate
  • BCom/BBM/BBA with 2-4 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
  • Good at transactional processing with 100% accuracy.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Good at Microsoft applications – MS Word and Excel.
  • Good team player and good communication skills – verbal and written.
  • Flexible to work for extended work hours.

APPLY FOR THIS ROLE

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JD for OTC SME
  • BCom/BBA/BBM with 2-4 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Good communication skills both verbal and written.
  • Great exposure in MS Applications (Word/Excel/PowerPoint.
  • Understand the resolve the team query.
  • Do the Quality Check (Primary) for the productivity of the team on a daily basis.
  • Attend all the client operation calls and ensure all the process changes are updated on SOP.
  • Assist the team leader to achieve the daily targets and respond to client emails with utmost satisfaction.
  • Flexible to work for extended work hours.
  • Attend the regular meetings with client and highlight the challenges and the support required.

APPLY FOR THIS ROLE

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JD for OTC Team Leader
  • BCom/MBA with 5-7 years of experience in Accounts Receivable process Collection/Billing/Sale Order Processing and Dispute Management) from any BPO or MNC.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Great exposure in MS Applications (Word/Excel/PowerPoint)
    Prior transition experience is an added advantage (Especially from overseas clients).
  • Good communication skill both verbal and written.
  • Allocate the daily work to the team and monitor the productivity on regular intervals.
  • Ensure that team achieve the daily targets and send the daily flash report to internal/external stakeholders.
  • Create proper backups for the team members especially for the critical process.
  • Complete the month end close as per the agreed Monthly calendar.
  • All the client emails should be monitored and responded on time with the utmost satisfaction.
  • Do the Quality Check (Secondary) for the productivity of the team on a daily basis.
  • Conduct regular one on session with the team members and discuss the monthly performance and take necessary actions.
  • Review all process documents and get sign off from the client.
  • Attrition rate of the team should be 5%.
  • Prepare the monthly SLA metrics and discuss the same with the supervisor.
  • Attend the regular meetings with client and highlight the challenges and the support required.
  • Good at people handing and demonstrate leadership qualities.
  • Do the performance appraisal for the team members and recognize people through Rewards and Recognitions.

APPLY FOR THIS ROLE

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JD for Operations Manager - OTC
  • BCom/MBA with 10 years of experience in end to end to knowledge – OTC from any BPO or MNC.
  • Accounts Receivable (Collection/Billing/Sale Order Processing and Dispute Management/Reconciliation).
  • Work closely with the Data Management Lead in ensuring that all customer details are created & maintained accurately.
  • Must have handled new process transition for Accounts Receivable.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Great exposure in MS Applications (Word/Excel/PowerPoint).
    Proceed with all necessary pro-active and re active cash collection activities as per targets.
  • Pro-actively liaise with the business to ensure smooth running of AR, Collection.
  • Liaise with the business to highlight and chase disputed invoices before they become overdue.
  • Review reports at regular intervals (monthly, quarterly, and annual) making forecasts on payment flow.
  • Implementing deadlines for invoicing and payment collection.
  • Review and report the Monthly Dashboard metrics (CPI/KPI and GPI) to client.
  • Increase the team’s productivity by way of bringing new ideas (Lean/Six Sigma).
  • Attend the Monthly Governance calls with the client.
  • Training and mentoring of staff members in the department.
  • Strong leadership qualities and display problem-solving capabilities.
  • Good interpersonal and communication skills to interact with employees, superiors, and customers.
  • Strong analytical, time management and presentation skills.
  • Well planned, organised with keen attention to detail.
  • Handle the recruitment for the business and do the performance management for direct reports.

APPLY FOR THIS ROLE

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JD for PTP SME
  • BCom/BBA/BBM with 2-4 years of experience in Accounts Payable process – Invoice Processing/Payments/Vendor Reconciliation/Travel and Expenses/Month End Close.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Good communication skills both verbal and written.
  • Great exposure in MS Applications (Word/Excel/PowerPoint.
  • Understand and resolve the team and client queries.
  • Do the Quality Check (Primary) for the productivity of the team on a daily basis.
  • Attend all the client operation calls and ensure all the process changes are updated in SOP.
  • Assist the team leader to achieve the daily targets and respond to client emails with utmost satisfaction.
  • Flexible to work for extended work hours.
  • Attend the regular meetings with client and highlight the challenges and the support required.

APPLY FOR THIS ROLE

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JD for Operations Manager - PTP
  • BCom/MBA with 10 years of experience in end to end to knowledge – PTP – Accounts Payable.
  • Indexing/Invoice Processing/Procurement/Payments/Vendor Reconciliation/Travel and Expenses/Master Data Management/Month end close.
  • Work closely with the Data Management Lead in ensuring that all vendors are created & maintained with accurate data in the relevant ERP systems.
  • Must have handled new process transition for Accounts Payable.
  • Hands on experience in Oracle/SAP and other web-based applications.
  • Great exposure in MS Applications (Word/Excel/PowerPoint).
  • Pro-actively liaise with the Line of Business for approvals and timely payment to vendors.
  • Review reports at regular intervals (monthly, quarterly, and annual) making forecasts on payment flow.
  • Review and report the Monthly Dashboard metrics (CPI/KPI and GPI) to client.
  • Increase the team’s productivity by way of bringing new ideas (Lean/Six Sigma).
  • Attend the Monthly Governance calls with the client.
  • Training and mentoring of staff members within the team.
  • Strong leadership qualities and display problem-solving capabilities.
  • Good interpersonal and communication skills to interact with employees, superiors, and customers.
  • Strong analytical, time management and presentation skills.
  • Well planned, organised with keen attention to detail.
  • Handle the recruitment for the business and do the performance management for direct reports.

APPLY FOR THIS ROLE

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